COMPLAINT POLICY

The Buyer has the right to submit a complaint regarding a product due to:

Non-conformity

Damage during transport

Incorrectly delivered product

Complaints can be submitted by email to info@xspira.rs  or in writing to the Seller’s address. It is necessary to provide the order number, a description of the issue, and a photo (if applicable).

The Seller must respond within 8 days. If the complaint is accepted, the Buyer has the right to a repair, replacement, or refund.

COOKIE POLICY

This website uses cookies to improve functionality, user experience, and analytics, in accordance with GDPR and applicable laws.

Cookies are used for:

Remembering user settings

Analyzing website visits

Customizing content

The user can manage cookie settings through their web browser or through cookie management options on the website.

WITHDRAWAL FORM

Complete and send this form only if you wish to withdraw from the contract.

Recipient: [Company Name, Address, Email]

I hereby notify you that I withdraw from the contract for the purchase of the following goods:

Order number:

Date of receipt:

Buyer’s full name:

Buyer’s address:

Date:

Buyer’s signature (only if sent in paper form):

DISCLAIMER

Xspira makes the most of its resources to show you all the items on our site with accurate photos, names, features and prices. However, we cannot guarantee that all product information and photographs on this page are completely accurate.

The availability of each product shown on our site may differ from the status in our store. You can check the availability and condition of each product displayed on the site by contacting us at info@xspira.rs.